Bronwyn Hoffman-Ingram

Professional Resume

Front Desk Secretary

Alexia’s Auto Window Tinting
2010-2014 & April 2025–Nov 2025
Balanced customer service and admin duties by managing communication, scheduling, content revisions, and administrative support for the office.
● Managed daily office and administrative tasks using Google Workspace and Quickbooks.
● Facilitated client scheduling and business calendar.
● Redesigned existing client facing materials.
● Managed billing and payments for clients and vendors using Quickbooks.

Community Relations Intern

Sky Lakes Medical Center
Oct. 2023–June 2024
Contributed to community health initiatives and marketing goals by coordinating communication materials and marketing campaigns.
● Assisted with building a digital asset database in the employee portal using MS Office 365 and implementing its use across departments.
● Redesigned web pages using SEO practices to improve organizations visibility.
● Developed project files for new initiatives and ensured accuracy in existing marketing files.
● Developed, maintained, and tracked calendar timelines for marketing campaigns.
● Worked with other departments to create specific marketing plans and products.

Editor in Chief

The Edge Oregon Tech’s Student Newspaper
Dec. 2022–Oct. 2024
Rebuilt team including personnel, internal documentation, and physical space by managing hiring and creating internal processes to maximize efficiency and create a work flow.
● Restored and maintained physical and digital asset logs using MS Office 365.
● Drafted proposals for the future of the organization that revitalized the program.
● Developed and submitted requests for funding proposals and presentations that resulted in $10,000 in awarded support.
● Ordered branded swag and organized marketing and distribution events.
● Assisted other student organizations with marketing and graphic design for events.

Student Editor

Communications Design Quarterly
April 2022 – December 2023
Under the direction of the Editor in Chief, edited journal articles of 4,000 to 8,000 words for grammar and APA style using Microsoft word and track changes.

Teller

KeyBank
July 2021 – October 2023
Served clients by completing account transactions. Provided account services to clients by receiving deposits, cashing checks, issuing withdrawals, and recording night and mail deposits. Sold cashier’s checks, traveler’s checks, and reissued checkbooks and debit cards. Answered questions in person or on the telephone, and referred customers to other bank services as necessary. Maintained filing system including new data entry.

Personal Manager & Editor

Private Clients
Sept. 2020–July 2023
Provided high-level administrative and editorial support by managing revisions, social media presence, web development, and public correspondences for private authors.
● Drafted and revised author resumes and portfolios.
● Managed work across clients and projects while remaining available for queries.
● Wrote documents across genres including social posts, project status updates, introductions to people and projects, project summaries, and more.
● Organized travel plans for clients and identified networking events.